What is luxury and what does it mean to you?

What do you think of when paying for top quality work? Companies that claim to do “luxury”

At Legacy Custom Floors it means a commitment to our customers and repeat clients to deliver an exceptional service on and off site - In our industry that is a two pronged promise. To deliver a superior finished product as well as an exceptional service that must be maintained on and off site. Let’s unpack this..

Service- from the beginning planning phases of a project we commit our time and creativity. Speaking up about design plans that might compliment the space. Educating our customers on what needs to be done to ensure longevity and a high quality finished product. Furthermore, that means not commencing with work if our requested site conditions are not met - simple risk mitigation. 

Communication & Systems- a high level of communication with our clients and having a running file of all details on a project - photos, invoices and records updated daily on the job site and in back office for our site technicians and site supervisors.

Price- we strive to maintain a high value service. With this comes pricing components of a project accordingly -  we are not shy to give a “high” price relative to the amount of work we know the task to be. If it is going to take time, resources, and an experienced professional to perform “high detail” work then it must be priced accordingly. Anything less would be adjusting pricing only to secure the project. The latter leads to cutting corners and ultimately a product that is not quality, or “luxury”. As the old adage goes... You get what you pay for.

As a last note we will conclude that paying for “luxury” equates to paying for peace of mind. At Legacy we provide that for our repeat customers.

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Have You Ever Considered the Roi of Your Floor?

What's the best flooring to boost your home's resale value? Whether you're selling your place or are just thinking about replacing what's under your feet with something shiny and new, you'll want to carefully consider which type of flooring you pick.

Because flooring matters—a lot. In fact, some experts believe it may be the single biggest factor when it comes to your homes investment.

“Flooring matters tremendously when selling a home,” says Stephan Burke, director of luxury real estate at Cassis Burke Collection with Brown Harris Stevens. “It immediately influences if the buyer will like the house as they walk into every room and hallway, kitchen, and even exterior patio.”

Wood floors are one of the best investments you can make. They're durable, versatile, and most buyers love them. According to real estate experts, the average ROI for installing hardwood floors is about 70% to 80%, and wood floors can boost the sales price of your home as much as 2.5%.

#hardwood flooring #tile installation #hardwood floor refinishing #flooring north Vancouver

The importance of sub floor preparation and what to look out for.

The importance of sub floor preparation and what to look out for.

Any good flooring contractor will tell you that the floor coverings he/she is there to install will only ever be as good as the sub floor it is installed upon. 

Signs that sub floor preparation is needed

⁃ cracks in concrete - usually indicate settling and generally will house a high spot in and around the cracks 
⁃ Previous floor being carpet - carpet has the ability to hide a ton of discrepancies, and carpet installers know this. So check your flatness if carpet is being removed and a hard surface is being installed over it!
⁃ Older homes - settling of wood structured homes will almost always need some floor levelling before installing hard surfaces or floor coverings. 

These are only a few, albeit some of the bigger and more obvious things to look for. As a customer, be sure to ask your flooring contractor how he/she deals with sub floor levelling. If it isn’t something that was discussed when the contractor was on site to estimate, nor is there any sign of it on the quote, be wary, as it may be a big unforeseen expense and surprise once the project has begun. This can take a hefty and unexpected notch out of your budget. As this is an expense, it is absolutely crucial to have a flat floor for a sound and structural installation that is warrantied by both installer and floor covering manufacturer. 

#hardwood flooring #tile installation #hardwood floor refinishing #flooring north Vancouver