Why have Hardwood Floors in my Home over Other Flooring Choices?

Hardwood flooring is a very popular option amongst homeowners because of its beauty and the many benefits it provides. This type of flooring has always been a great choice, and consumers continue to select hardwood over other types of flooring.

The natural beauty of wood is just one of its many advantages, and hardwood floors stand out because of their appearance. This aspect alone attracts customers to this type of flooring, and your home will change drastically once hardwood flooring is installed. This material will elevate the appearance of your home, and your space will feel luxurious as a result. Hardwood will also feel much warmer than other types of materials like ceramic, for example, so many people select this type of flooring because they enjoy how it feels under their feet.

You will also have a lot of choices when it comes to hardwood because there are so many different types of woods you can choose from. Oak, cherry and maple are just a few of the options you can consider, and you can also stain your flooring to suit your design needs. Consider your goals and décor preferences because this will help with your choice. Lighter floors will help open up smaller spaces, but darker floors tend to look rich and luxurious, so this would be an option you can consider if you are working with an open area. Staining would allow you to change your mind as the years go by, so this is a huge bonus you would not get with other flooring materials.

Hardwood flooring is a great investment, and this is another reason why so many people gravitate towards this option. The costs may seem high at first, but you have to consider the big picture as this will show that the price will be worth it in the long run. You will see a return on your investment, and if you ever decide to sell your home, this is a feature that will be noticed right away. Potential buyers will appreciate this aspect of the home, and your house will be more valuable as a result. Realtors will highlight this feature because it is a great selling point and your home will sell fast, so you can’t go wrong with this option. The price may be higher than other flooring options, but this material will provide you with a number of advantages, so you have to consider the benefits that other materials cannot provide.

Maintenance is another advantage as keeping hardwood floors clean is quick and easy. A dry mop or vacuum is all you’ll need, and you’ll never have to worry about trapped particles and allergies.

Legacy Custom Floors can help you with all of your hardwood flooring needs. Whether you need tile installation or hardwood floor refinishing, we do it all, so if you are in North Vancouver, contact us today!

#hardwood flooring #tile installation #hardwood floor refinishing #flooring north Vancouver

How we turned a mistake into a victory

Legacy Custom Floors strives to offer our North Shore & Vancouver customers exceptional customer service. Supplying & installing hardwood, tile, carpet, and all floor, and wall coverings 

However, let’s face the fact that we all make mistakes! We just made one and we’re proud of it. 

Legacy Custom Floors installed engineered hardwood in a customer’s home here on the North Shore. A beautiful white oak hardwood flooring product was installed where a mistake was made.

What did we do

1. Immediately accept our fault with zero hesitation once we had professionally assessed the situation and determined we were at fault. Zero excuses or delay.

2. Purchased brand new flooring for the customer and removed and reinstalled new flooring 

3. Gave as many free upgrades as  possible 

4. Had their home cleaned, left them a gift for their troubles, and expressed our appreciation for their patience and business 

Was it expensive. Yes. It hurt. Our decision was to not try and get it done for as cheap as possible - as many do when they are paying out of pocket for a mistake - but to do the opposite. In fact, we upgraded their hardwood flooring to a higher quality product that was originally outside their budget.

We decided to spend extra. Give the extra upgrades. Extra service and Extra staff to get it done quickly. All costing more money than technically necessary. Ultimately we ended up wowing the customer and receiving a thank you card, a gift and gleaming review. 

We decided that if we have already lost financially, let’s just pay some extra and cash in a win!

We went from that company that made a mistake, to Legacy Custom Floors - the company that went above and beyond to take care of us. That is how we will be remembered and spoken about. This pays us back 10 fold over time and reminds our North Vancouver customers that we stand behind our products and our company with honor.

#hardwood flooring #tile installation #hardwood floor refinishing #flooring north Vancouver

The importance of sub floor preparation and what to look out for.

The importance of sub floor preparation and what to look out for.

Any good flooring contractor will tell you that the floor coverings he/she is there to install will only ever be as good as the sub floor it is installed upon. 

Signs that sub floor preparation is needed

⁃ cracks in concrete - usually indicate settling and generally will house a high spot in and around the cracks 
⁃ Previous floor being carpet - carpet has the ability to hide a ton of discrepancies, and carpet installers know this. So check your flatness if carpet is being removed and a hard surface is being installed over it!
⁃ Older homes - settling of wood structured homes will almost always need some floor levelling before installing hard surfaces or floor coverings. 

These are only a few, albeit some of the bigger and more obvious things to look for. As a customer, be sure to ask your flooring contractor how he/she deals with sub floor levelling. If it isn’t something that was discussed when the contractor was on site to estimate, nor is there any sign of it on the quote, be wary, as it may be a big unforeseen expense and surprise once the project has begun. This can take a hefty and unexpected notch out of your budget. As this is an expense, it is absolutely crucial to have a flat floor for a sound and structural installation that is warrantied by both installer and floor covering manufacturer. 

#hardwood flooring #tile installation #hardwood floor refinishing #flooring north Vancouver